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Settings

Time Tracking Settings

Configure how your workspace records and reviews time.

Time tracking settings control how time entries and timesheets behave.

Set these rules before using time data for billing, payroll review, project profitability, or client reporting.

Configure Time Tracking

Review billable defaults, team expectations, and timesheet behavior before asking the team to track time for billing or reporting.

Document whether time should be recorded against projects, tasks, clients, or internal work so reports are consistent.

Write the rule in plain language for the team. For example, "client delivery time goes on tasks, admin time goes on internal projects, and billing review requires a note."

Decide What Time Means

Before enabling time tracking broadly, decide whether time is used for client billing, payroll review, utilization, project profitability, or internal planning. The purpose determines how strict the rules should be.

If time will be billed to clients, require useful descriptions and project/task links. If time is only for capacity planning, simpler descriptions may be enough.

Manual Time Entries

The time tracking settings page includes an Allow manual entries switch. When enabled, users can add time after work is complete. When disabled, teams must rely on timer-based entries where available.

Manual entries are useful for corrections but can weaken review discipline if the team relies on them instead of tracking work as it happens.

Update The Setting

  1. Open Settings.
  2. Go to Time Tracking.
  3. Turn Allow manual entries on or off.
  4. Save settings.

Owners and admins can manage this setting. If the control is disabled, ask a workspace owner or admin to update it.

Make the change at the start of a new timesheet period when possible. Mid-period changes can leave some users following old rules and others following new ones.

When To Allow Manual Entries

Allow manual entries when your team needs to backfill missed time, add offline work, or correct project billing records. Disable them when your process requires timer-only tracking for stricter review.

After changing the setting, ask one non-admin user to open time tracking and confirm the add-manual-entry option matches the new rule.

Also check any active timesheet period. If users were relying on manual entries for the current week, changing the setting mid-period can leave missing time that managers need to resolve.

Review Impact

Changing this setting does not automatically fix old time entries. Review open timesheets and billing exports if the change affects a period that is already in progress.

If manual entries are disabled, define how missed time should be corrected. Managers need a process for legitimate exceptions so billing and payroll review do not rely on private messages.

Communicate Changes

Tell the team when manual entry rules change. Include the effective date, what to do about missed time, and who reviews exceptions. Changing the setting without process guidance creates inconsistent timesheets.

Policy Review

Review time tracking settings when:

  • billing rules change
  • payroll or utilization reporting starts
  • project profitability reports look inconsistent
  • managers reject many entries for the same reason
  • the team moves from manual entry to timer-based tracking

After review, sample a few recent time entries and confirm they match the policy.

Rollout Checklist

Before changing policy:

  • decide what time is used for
  • choose whether manual entries are allowed
  • tell the team the effective date
  • define exception handling
  • test with one non-admin user
  • review the first timesheet period after the change

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