Email and Slack delivery

Agiled sends its emails for you out of the box, so you only need this page if you want emails to go through your own mail server, or want notifications in Slack.

Before you startCopy Anchor Link

• This page isn't in the Settings menu. To open it, add /settings/notification-channels to the end of your Agiled web address.
• Only owners and admins can change it.
• For your own mail server you need its SMTP details (the settings your email provider gives you for sending mail from other apps). Your web or IT person can give you these.

Send email through your own serverCopy Anchor Link

1. Open the Notification Channels page.
2. In the Email section, enter the SMTP host and Port (often 587 for TLS or 465 for SSL).
3. Choose the Encryption: TLS, SSL, or None.
4. Enter the Username and Password. If your provider uses app passwords, create one there and paste it here instead of your normal password.
5. Select Save email settings.
6. Enter a Test recipient (it defaults to your email) and select Test connection.

You're done when you see Test email sent successfully. and the test arrives in that inbox.

Send notifications to SlackCopy Anchor Link

1. In Slack, create an incoming webhook for the channel that should get notifications, and copy its web address.
2. On the Notification Channels page, paste it into Webhook URL in the Slack section. Add a Logo URL if you like.
3. Select Save Slack settings.
4. Turn on Slack for the events you want in Notifications.

You can also connect the Slack app in Settings › Apps. Its page lets you choose which events go to which Slack channel, set your own personal Slack notifications, and see recent deliveries.

Good to knowCopy Anchor Link

• The test fails? Check the host, port, and encryption match your provider's settings, and that the password is an app password if your provider needs one. Some providers block sending from other apps until you turn it on.
• Emails arrive in spam? Your email provider may need extra records on your domain to confirm the emails are really from you (often called SPF and DKIM). Your web or IT person can add these.

RelatedCopy Anchor Link

• Notifications
• Connect your email