Time Tracking
Track billable and non-billable time.
Time tracking records how work time is spent.
Use it as source data for timesheets, project reporting, billing review, and utilization. Small entry mistakes can show up later in several places.
Open Time Tracking
- Open Productivity.
- Go to Time Tracking.
- Review the current week.
The page shows the active timer, weekly navigation, total time for the period, and the time entry list.
Track Time
Track time from a task when the entry belongs to specific work. Add manual time entries when you need to record time after the work is complete.
Track time against the most specific useful record. Project-level time is fine for general work, but task-level time is better when the team reviews estimates, profitability, or delivery effort by task type.
Start and Stop a Timer
- Choose a project.
- Choose a task when the time belongs to a specific task.
- Add a description if needed.
- Start the timer.
- Stop the timer when the work is complete.
Use Continue on an existing entry when you are resuming the same kind of work.
Stop timers when switching work. Long mixed timers are hard to review and may not be billable even when part of the time was client work.
Edit or Delete Entries
Open an entry to update the project, task, description, start time, end time, notes, billable status, or billable rate. Delete entries that were created by mistake.
Managers can review or create entries for other users when they have permission to manage users.
Edit entries when the project, task, time range, billable status, or description is wrong. Delete entries only when the time should not exist at all, such as an accidental timer or duplicate manual entry.
Billable Time
Mark time as billable when it should be reviewed for client billing or project profitability. Keep descriptions clear enough for review.
Before finance review, confirm billable entries have the right project, customer context, rate, and description. A vague billable entry can create invoice review questions later.
Manual Entries
Manual entry creation appears only when workspace settings allow it. If the add entry action is missing, ask an owner or admin to review Time Tracking Settings.
Manual entries should include the actual time worked, not an estimated block, unless your team explicitly allows estimates. Managers should review manual entries more closely when they affect billing, payroll, or utilization reports.
Weekly Review
At the end of the week:
- check for running timers
- review entries without projects or tasks
- confirm billable status
- check unusually long or short entries
- fix duplicate manual entries
- submit or approve timesheets if your team uses timesheet review
Use Timesheets when the team needs manager approval instead of individual entry cleanup only.
Correction Guidance
When correcting time, update the original entry when the work happened but the details are wrong. Delete the entry only when the time should not exist at all. If the correction changes billable totals after review, add a note and follow the timesheet approval process.
End-Of-Week Cleanup
Before timesheets are reviewed, filter for missing descriptions, unassigned projects, vague task links, manual entries, and billable entries without enough context. Ask users to correct source entries before managers approve the week.
Clean time entries make invoices, payroll review, utilization reports, and project profitability easier to trust.