Availability
Control when people can book appointments.
Availability defines when bookings are allowed.
Open Availability
Open Scheduling > Availability. The page lets you edit the weekly windows that booking pages use when calculating available time slots.
Use the event type selector at the top to choose:
- Default availability for the general workspace schedule.
- A specific event type when that event needs different hours.
Changing the selector reloads the saved availability for that scope.
Edit Weekly Hours
Each weekday row has:
- day name
- start time
- end time
- active switch
Turn a day off when no one should be bookable that day. Turn it on and set start and end times when bookings should be allowed. Disabled days keep their time fields visible but do not allow public slots.
Select Save availability after editing. Saved rows are stored as recurring weekly availability.
After saving, switch away from the event type and back again to confirm the expected hours reload. This catches unsaved edits before you share a booking link.
Plan the Schedule First
Write down the real booking window before editing. Include working hours, protected focus time, lunch breaks, holidays, and any meeting types that should only happen on specific days.
If different meeting types need different windows, keep default availability broad and set narrower event-type availability.
If multiple hosts are involved, confirm each host's calendar connection, timezone, and working hours before troubleshooting the public page. One host can make a shared event appear unavailable.
Default vs Event Type Availability
Use default availability for normal working hours. Use event-type availability when an event needs its own schedule, such as:
- paid consultations only on certain days
- discovery calls only in the morning
- onboarding sessions only on Tuesdays and Thursdays
- internal appointments outside public business hours
If an event type has its own availability, check that event first when a public slot appears or disappears unexpectedly.
What Affects Availability
- Workspace and user time zones
- Event type availability rules
- Connected calendar events
- Existing appointments
- Buffer times
- Minimum notice and booking windows
- Payment or confirmation requirements
Availability is calculated from all of these settings together. When a slot is missing, changing only the weekly hours may not fix it.
Before Sharing a Booking Link
Test the public booking page after changing availability:
- Open the booking page link.
- Choose the event type.
- Check several dates.
- Confirm unavailable days are hidden or show no slots.
- Confirm available days show slots in the expected time range.
- Book a test appointment if needed.
Test from the customer's likely timezone when time sensitivity matters. A slot that looks correct to the host can appear on a different date for the customer.
Troubleshoot Availability
If a time is missing, check the event type first, then the user's availability, connected calendars, existing events, buffers, and time zone.
If too many times appear, check whether the event type is using default availability when it should use a narrower event-specific schedule.
Common Review Cases
- New host added: confirm their timezone, calendar connection, and event type.
- Paid event type: confirm payment settings do not block booking completion.
- Customer in another timezone: open the public page and compare displayed times.
- No same-day slots: review minimum notice and existing calendar conflicts.