Scheduling

Create a booking page

Make the public page clients use to pick a meeting and book a time with you.

A booking page is the link you share with clients. It lists one or more event types, and visitors pick one, choose a time and book, with no account needed.

Before you start

Create a booking page

  1. Open Scheduling › Booking Pages and select Create Booking Page.
  2. On Details, enter the Title and check the web address shown after /book/.
  3. Add a Description, Welcome message and Thank you message.
  4. On Event types, tick the event types to show on this page.
  5. On Appearance, add your Logo and choose an Accent color.
  6. Check that Accepting bookings is on, then select Save.
  7. Open the page in a private browser window and book a test appointment.

Booking page editor with a warning that clients can't see an event type, the Share button and the Accepting bookings switch

You're done when your test booking shows in Scheduling › Appointments and on your calendar, and you received the confirmation email.

The Preview on the right updates as you edit. To change a page later, select its title in Scheduling › Booking Pages.

Fix warnings in the editor

  • Clients can't see this event type right now. The event type uses Google Meet, Zoom or Teams and that app isn't connected. Select Open connected apps to connect it, or change the event type's location.
  • Visitors cannot book inactive event types. Turn the event type on in Event Types, or remove it from the page.

What your client sees when booking

Public booking form showing the chosen date and time, the name and email fields, and the Confirm button

  1. They choose an event type, if the page has more than one.
  2. They pick a date and an open time, shown in their own timezone.
  3. They enter their name and email, plus any questions you ask, and select Confirm. For paid event types, they pay next, and their time is held while they do.

The confirmation page shows the time, location, who they're meeting, and your thank-you message. It has buttons to add the meeting to Google, Outlook or Apple Calendar, or to download a calendar file (Download ICS). If you set a Redirect URL, clients go to your own page instead.

Booking confirmation page with calendar buttons and the Reschedule and Cancel booking options

They also get a confirmation email with a View, reschedule or cancel link. From there they can select Reschedule, pick a new open time and Confirm new time, or select Cancel booking. You're notified, and your calendar event moves or is removed.

Clients are asked to contact you instead when the booking is paid, part of a repeating series, already started, or when you turned off Allow cancelling or Allow rescheduling on the event type.

Good to know

  • Keep the web address the same once you've shared it. Changing it breaks links on your website and in emails.
  • Use one page for related meetings, and separate pages when the audience, host or price is different.
  • Turn off Accepting bookings to stop bookings without deleting the page.
  • Use the SEO tab only if the page will be found through search or shared on social media.

On this page