Scheduling analytics

See whether your booking pages are working: how many bookings you get, how many people show up and cancel, and which meetings are booked most.

Open Scheduling › Analytics and choose a period in the top right, such as Last 30 days, or pick your own dates.

The numbersCopy Anchor Link

• Bookings: appointments in the period, with the change from the period before.
• Upcoming: how many of those are still ahead.
• Show-up rate: of the meetings with an outcome, how many people came.
• Cancel rate: how many bookings were cancelled.
• Bookings chart: booked and cancelled appointments over time.
• Outcomes: Completed, Upcoming, No outcome yet, No-show and Cancelled.
• Most booked event types: your event types ranked by bookings.

Bookings count in the period when the meeting happens, not when it was booked.

Keep the show-up rate accurateCopy Anchor Link

If past appointments have no outcome, a note at the top says so. Select Review past appointments and mark each one. Until then, the show-up rate counts only the meetings you have marked.

Act on what you seeCopy Anchor Link

• Few bookings: check the page is accepting bookings, has enough open times, and is shared where clients look.
• Low show-up rate: add a reminder an hour before, and make the location clear.
• High cancel rate: check the event description sets the right expectations, and the booking window isn't too long.
• One event type is booked most: give it more open time, or share it across your team.

RelatedCopy Anchor Link

• Mark appointments completed or no-show
• Reports