Agiled Docs
Scheduling

Set Availability

Choose the days and hours people can book.

Availability controls when appointments can be booked. You can use default availability or set availability for a specific event type.

Set availability before sharing booking pages. Public booking pages can only offer times that match availability, event timing rules, and connected calendar conflicts.

Set Default Availability

  1. Open Scheduling > Availability.
  2. Leave the event type selector on Default availability.
  3. Turn each day on or off.
  4. Set the start and end time for each available day.
  5. Save availability.

Use default availability for the regular working week. Keep it broad enough for most booking pages, then use event type settings for meetings that need stricter hours.

Set Event Type Availability

  1. Open Scheduling > Availability.
  2. Choose the event type from the selector.
  3. Turn days on or off for that event type.
  4. Set the start and end time.
  5. Save availability.

Use event type availability when one meeting should be available at different times than your general schedule.

For example, keep discovery calls available during business hours, but limit paid consulting sessions to specific days.

Use event-type availability for high-touch meetings, paid calls, interviews, or anything that needs stricter control than the default working week.

Understand What Controls a Slot

An available public slot depends on several settings at the same time:

  • host availability
  • event type availability
  • event duration
  • buffers before or after the event
  • minimum notice
  • maximum future booking window
  • connected calendar busy time
  • existing appointments
  • booking page active status

If a time does not appear publicly, check these settings together. Changing only the weekday hours may not be enough.

Multiple Hosts

For event types with more than one host, confirm which host calendar and availability rules apply. A slot may disappear if the selected host is busy or if the event requires all hosts to be available.

Availability Tips

  • Turn off days when bookings should never appear.
  • Use realistic start and end times.
  • Keep calendar conflict checking enabled for calendars that contain busy time.
  • Review event type timing settings if slots appear too close together or too far apart.

Test Availability

After saving, open the public booking page in a private browser window and check several dates. Confirm the displayed timezone, available days, slot times, buffers, and calendar conflicts match your expectations.

If no slots appear, check default availability, event-type availability, booking lead time, buffers, connected calendars, existing appointments, and active event type status.

Availability Review

Before sharing a booking page:

  • check the host timezone
  • check each enabled weekday
  • check event duration and buffers
  • check minimum notice and future booking window
  • check connected calendar conflicts
  • book one internal test appointment

If customers report unavailable times, compare the public page against the host's availability and connected calendar before changing event type settings.

Common Fixes

  • No slots today: reduce minimum notice or check calendar conflicts.
  • Slots stop too soon: increase the future booking window.
  • Slots are too close together: add buffers.
  • Wrong timezone: review the host timezone and public page timezone display.
  • One event type works but another does not: compare event-type availability and payment/question settings.

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