Fix an attendance record

A correction request lets someone ask for their attendance to be fixed, such as a forgotten clock-out, and lets a manager approve it with a clear reason.

Ask for a correctionCopy Anchor Link

1. Open HRM › Attendance.
2. Find the record, open its Actions menu and select Request correction.
3. Choose the Correction type: Missed clock in, Missed clock out, Wrong status or another reason.
4. Choose the Requested status and the times, if they changed.
5. Explain what happened, such as "Forgot to clock out after the client call. Finished at 5:15 PM."
6. Select Submit request.

You're done when the request is waiting on the Corrections tab.

Approve or reject a correctionCopy Anchor Link

1. Open HRM › Attendance and go to the Corrections tab. A badge shows how many are waiting.
2. Open a request to see the Requested changes next to the original record.
3. Add an Admin note that explains your decision.
4. Select Approve correction or Reject correction.

You're done when the request leaves the queue and an approved change shows on the attendance record.

Good to knowCopy Anchor Link

• Ask for corrections as soon as you notice them. They're easier to check while the day is recent.
• When you reject a request, say what's missing so the person can send a new one.
• To change a record yourself without a request, edit it from the Records tab. See Track attendance.

RelatedCopy Anchor Link

• Track attendance
• Your own HR details