A teammate can't see a page

When a teammate can't see something you can, the cause is almost always one of three settings. Check them in this order.

A page is missing from their sidebarCopy Anchor Link

Likely causes: that area of Agiled is turned off, their role doesn't include it, or they're in a different workspace.

1. Ask them which workspace they're in. They can check with the workspace switcher.
2. Open Settings › Modules and make sure the area is turned on.
3. Open Settings › Roles & Permissions and check their role can view that area.
4. Ask them to refresh the page, or sign out and back in.

They can see a page but not a buttonCopy Anchor Link

Likely causes: their role can view but not manage, or the record no longer allows that action.

1. In Settings › Roles & Permissions, check whether their role has manage access for that area, not only view access.
2. Check their direct permissions too. These add access on top of their role.
3. Check the record itself. A paid invoice or a finished workflow run shows fewer actions to everyone.

Still stuck? Email support@agiled.app with your workspace name, your teammate's email, the page they expected and a screenshot of what they see.

Good to knowCopy Anchor Link

• Changes in one workspace don't affect your other workspaces.
• If two teammates with the same role see different things, compare their direct permissions.

RelatedCopy Anchor Link

• Turn areas of Agiled on and off
• Roles & Permissions
• Assign member roles