Task Details and Comments
Update task ownership, dates, progress, and discussion.
The task detail view is where the team keeps the current state of a task. Use it to update progress, clarify requirements, discuss blockers, and track time.
Treat the task detail page as the record of what should happen next. Chat and meetings can help the discussion, but the task should hold the decision, assignee, due date, and final handoff.
Open a Task
Open a task from the task list, board, calendar, project page, or related record. The detail view shows the task fields, timer, comments, and activity connected to that task.
Update Task Details
You can update:
- Status
- Priority
- Assignee
- Due date
- Start date
- Estimated hours
- AI worker assignment, when available
Update these fields as soon as the task changes. The task list and project view use these fields to show accurate progress.
If the task is part of a project milestone or customer commitment, update the related milestone, project note, or customer-facing record when the task status changes materially.
Add Comments
Use comments for questions, decisions, review notes, or handoff details. Keep the latest decision in the task so teammates do not need to search chat history or email threads.
Mention teammates only when they need to act or answer. For general updates, write a clear comment without creating unnecessary notifications.
Record the final decision in the task comment even if the discussion happened in chat or a meeting. The task should show the current state without forcing a reader to search elsewhere.
Track Time From a Task
Use the timer inside a task when you want time to be tied directly to that work. Starting the timer from the task connects the time entry to the task and its project.
If another timer is already running, stop it before starting a new task timer.
After stopping a timer, review the created time entry. Add a useful note if the time may be billed, reviewed by a manager, or used for project reporting.
When to Complete a Task
Mark a task completed only when the requested work is done, reviewed if needed, and no follow-up is still required. If more work is needed, add a comment or create a follow-up task instead of closing it early.
Before completion, check dependencies, files, tracked time, and final comments. If the task produced customer-facing work, link the final file, document, invoice, form, or public page so the result is easy to find later.
Do not complete a task only because a timer stopped. Completion should mean the work outcome is ready, not just that time was recorded.
Handoff Comments
A useful handoff comment includes:
- what changed
- what is ready for review
- links to relevant files or records
- what still needs attention
- who owns the next step
Blockers And Decisions
When a task is blocked, update the status or priority if your workflow uses those fields, then add a comment explaining the blocker and who can remove it.
When a decision is made, write the decision in the task even if it happened in a call. This keeps future reviewers from searching through chat, email, or meeting notes to understand why the task changed.