Task Templates
Create repeatable tasks from saved templates.
Task templates save time when the same type of task is created often. Use them for repeatable checklists, review steps, onboarding tasks, client handoffs, and standard operating procedures.
Create a Task From a Template
- Open Productivity > Tasks.
- Choose the template option.
- Select the template.
- Review the task title and description.
- Choose the project, status, and priority.
- Create the task.
The new task starts with the template details, but you can edit it after creation.
Review the generated task before assigning it. Templates speed up creation, but the final task still needs the right project, owner, due date, priority, and customer context.
Fill In the Context
After choosing a template, replace generic wording with the current project, customer, deadline, and acceptance criteria. A task created from a template should still tell the assignee exactly what to do now.
If the task belongs to a customer handoff, link the right project, contact, account, document, invoice, or file before assigning it.
Choose the Right Template
Pick the template that matches the work closely. A good template should reduce typing without hiding important project-specific details.
If you need to rewrite most of the template every time, create a more specific template or use a normal task instead.
After creating a task from a template, update the owner, due date, priority, project, and description for the current work. A template should provide a starting point, not replace task ownership and planning.
Use a project template instead when the repeated work needs several tasks, milestones, or a delivery sequence.
Good Template Examples
- Client onboarding checklist
- Design review task
- Monthly report preparation
- Invoice follow-up
- QA review
- Publish blog post
- New employee setup
Maintain Templates
Review task templates after process changes, role changes, or repeated task corrections. If teammates keep deleting the same checklist item or adding the same missing step, update the template so the next task starts cleaner.
Template Ownership
Assign an owner for important task templates. The owner should review the template after process changes, customer complaints, recurring missed steps, or new approval requirements. Without ownership, templates can keep creating stale work long after the process has changed.
For customer-facing delivery work, test the template by creating one task and following it through completion. Confirm the title, checklist, assignee, priority, and linked project give the assignee enough context without extra messages.
Create Better Templates
Good task templates include:
- an action-oriented title
- a concise description
- checklist steps when the work has a sequence
- default priority when appropriate
- guidance for due dates or owners
- links to reusable internal instructions
Avoid putting customer-specific files, prices, private notes, or old deadlines inside a reusable template.
Template Quality Checks
Before using a template widely:
- create one test task from it
- check the title starts with a clear action
- remove customer-specific details
- verify default status and priority
- confirm relative due timing makes sense
- check whether the description is current
- confirm comments or files should not be part of the template instead
Archive or rename templates that are kept only for historical reference.
When Not to Use a Template
Use a normal task when the work is unique, sensitive, or still being defined. Use a project template when the repeated process needs multiple tasks, milestones, dependencies, or phases.