Team Time Tracking
Review and manage time across the team.
Team time tracking gives managers a workspace-level view of time entries.
Use it before approving timesheets, preparing invoices, reviewing utilization, or checking payroll inputs.
The goal is not only to total hours. Team review should catch missing work, unclear notes, incorrect billable status, and entries that are attached to the wrong project or task.
Who Can Use It
Owners, admins, and managers can review team time when their role allows user management. Other users usually see their own time tracking and timesheets.
If a manager cannot see team time, review their role permissions and whether time tracking is enabled for the workspace.
Also confirm the manager is in the correct workspace and that the users being reviewed are active members or linked employees where your process requires it.
Billing vs Payroll Review
Billing review focuses on customer-safe descriptions, billable status, project links, rates, and approved work. Payroll review focuses on hours worked, attendance, leave, overtime, and employee corrections.
Use the same source entries for both processes, but do not approve them with the same checklist. A time entry can be acceptable for payroll and still need a better customer-facing description before invoicing.
Use Team Time Tracking For
- Reviewing time by person
- Checking billable and non-billable work
- Finding missing descriptions
- Reviewing project allocation
- Preparing for billing or payroll review
Review Another User
- Open Productivity > Timesheets or the team time tracking page.
- Choose the week.
- Select the user.
- Review the entries, totals, billable status, and notes.
- Approve, reject, or request corrections depending on your workflow.
Review entries before the billing or payroll cutoff. Waiting until after an invoice or payroll run is prepared makes corrections harder to explain.
Use the same reporting period your finance or payroll process uses. Mixing weeks, months, or custom periods makes totals harder to reconcile.
What To Check
- Missing days or unusually low totals.
- Entries without project or task context.
- Non-billable time that should be billable.
- High billable rates or unexpected duration.
- Notes that are not clear enough for billing or payroll review.
Before Approval
Compare entries with project work, task activity, leave, attendance, and any manual corrections. Ask for clarification before approving unclear billable entries.
When a time entry affects a customer invoice, check that the description is specific enough for the customer and does not include internal notes.
After Review
Use rejected or correction-requested entries to improve team guidance. Repeated issues usually mean the team needs clearer project, task, or note expectations.
Manager Review Routine
For each reporting period:
- Check missing entries by person.
- Review billable time by project.
- Compare long entries with task activity.
- Check leave or attendance for missing workdays.
- Ask for corrections before approval.
- Approve only after unclear entries are fixed.
If time will be invoiced, make sure descriptions are customer-safe and specific enough for finance review.
After corrections, rerun the team time view before approving so totals reflect the final entries.
Correction Workflow
When an entry needs correction, tell the user exactly what to fix: date, duration, project, task, billable flag, or note. Avoid generic rejection comments. Clear correction requests reduce back-and-forth before billing or payroll cutoff.