Track Time on Work
Start timers, stop timers, and keep entries connected to work.
Time tracking helps the team understand where time goes and keeps billable work connected to projects and tasks.
Use timers for live work and manual entries for corrections or work that was recorded outside Agiled. In both cases, the entry should explain the work well enough for a manager, finance reviewer, or customer invoice review.
Start a Timer
- Open Productivity > Time Tracking.
- Choose the project, task, and description when available.
- Confirm whether the time is billable.
- Start the timer.
You can also start a timer from a task detail view. When started from a task, the timer is automatically connected to that task.
Choose the project and task before starting whenever possible. Fixing missing links later is slower and can affect timesheets, billing, utilization reports, and project history.
If you are not sure which project to use, pause and check before starting the timer. Time logged to the wrong client or internal project can affect billing and utilization reporting even when the duration is correct.
Stop a Timer
Stop the active timer when the work session ends. Add or update the description if the entry needs more detail before it is saved.
Only one timer should be active for a person at a time. Stop the current timer before starting another one.
If you forget to stop a timer, edit the entry as soon as you notice. Add a note if the correction affects a submitted timesheet or billable work so reviewers understand the change.
Continue a Previous Entry
Use continue when you return to the same kind of work. Continuing an entry starts a new timer with the same project, task, billable setting, rate, and description where available.
Review the copied billable status and description before continuing. A previous entry may have been internal, non-billable, or tied to a different phase of the project.
Continuing is useful for repeated work, but it can also carry old context forward. Check the project, task, rate, billable flag, and description every time the work is for a different customer or phase.
Keep Descriptions Useful
Write descriptions that explain the work performed, such as “Prepared campaign brief” or “Fixed checkout link layout”. Avoid vague descriptions like “Work” or “Updates”.
Good descriptions make timesheets easier to review and invoices easier to explain.
At the end of the day, check active timers and unusually long entries. Correct mistakes while the context is fresh instead of waiting for timesheet review.
Billable Time Checks
Before marking time as billable, confirm the project, task, customer, and description are appropriate for billing. Customer-facing descriptions should be specific without exposing internal notes, private blockers, or unrelated conversation.
If work started as internal research and later became billable delivery, split the time entries instead of leaving one vague entry.
Before Submitting Time
Review the day or week for missing entries, overlapping work, vague descriptions, wrong billable flags, and entries without projects or tasks. Fix the source entries before approving timesheets or creating invoices from them.
Common Timer Mistakes
- Leaving a timer running overnight.
- Continuing an old entry with the wrong billable status.
- Tracking work to the wrong customer project.
- Writing descriptions that cannot support billing review.
- Creating manual entries without noting why they were added later.