Product Pricing
Configure fixed prices, variable prices, taxes, discounts, and pricing tiers.
Pricing controls what users see when a product is added to sales documents or commerce pages.
Fixed Pricing
Use Fixed pricing when the item has one standard price. Enter the amount in Price and set the three-letter Currency, such as USD, GBP, EUR, CAD, or PKR.
Fixed pricing works well for products, set packages, fixed-fee services, consultations, templates, and add-ons.
Review fixed prices before enabling public checkout. A fixed price can flow into invoices, estimates, storefronts, checkout links, and proposals, so one catalog mistake can become a customer-facing billing issue.
If the price is changing for an existing product, check active checkout links, storefront listings, recurring invoice templates, estimates, and draft invoices before saving. Existing customer-facing records may need their own review.
Variable Pricing
Use Variable pricing when the price can change by customer, scope, or tier. Fill Min price and Max price when you want users to understand the normal range.
Variable pricing is useful for custom services, implementation packages, projects that need discovery, or sales pages that should show a range instead of one amount.
Use variable pricing when the catalog should guide sales conversations but the final amount must be confirmed in an estimate, proposal, or checkout link. Do not use it when customers need a firm public checkout total.
Keep the range realistic. A very wide range can make sales pages vague and can make finance reviewers question whether the final quote was approved.
Taxes
Use Tax rate for the numeric percentage and Tax label for the name users should see, such as VAT, GST, Sales Tax, or Service Tax.
Confirm tax settings before using the product in live checkout or finance flows. Changing the product tax later does not replace the need to review already created documents or orders.
Use tax labels customers and accountants recognize. If the product is sold in multiple regions, confirm whether tax should live on the product, the finance document, or the checkout setup for that offer.
If an accounting integration is connected, confirm whether tax settings should match the accounting provider's tax codes or rates before the product is used in synced invoices.
Discounts
Choose Percentage when the discount is a percent of the price. Choose Fixed when the discount is a flat amount. Enter the value in Discount value.
Use catalog-level discounts only when the discount should normally follow the product. For one-off customer discounts, apply the discount in the invoice, estimate, or checkout flow instead.
Before adding a catalog discount, check active checkout links, storefronts, and recurring invoice templates. A discount that follows the product may affect more public sales paths than expected.
Pricing Tiers
The Pricing tiers JSON field stores structured tier details. Use it only when your team has a defined tier model. Keep tier names, prices, and tier types consistent so future documents and checkout pages remain understandable.
Example shape:
[{ "name": "Starter", "price": 49, "tier_type": "plan" }]After changing pricing tiers, create or preview a test document, estimate, or checkout link that uses the product. Confirm the tier name, amount, and customer description appear the way sales and finance expect.
Pricing Review Checklist
Before making pricing public:
- confirm amount and currency
- confirm tax label and rate
- confirm discount behavior
- confirm tier names and amounts, if used
- preview one invoice or estimate line item
- test one checkout or storefront path when the product is sold publicly
- notify sales and finance when an active product price changes